Property Damage & Disaster Restoration Blog: Long Island & New York City

Advanced Restoration: Water Problem Solvers

Posted on Wed, Aug 05, 2009 @ 10:33 AM

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Advanced Restoration Corporation is a full service property damage restoration company located in New York (Long Island). Recently, our company was hired by a client that was referred to us via an insurance agent to resolve a perplexing water damage situation.

The Problem?
Our client's basement was recently flooded after very heavy rains hit Long Island. The customer had previously asked numerous restoration/plumbers/water proofing companies to come and locate the source of the water (which may be an issue with insurance coverage). None of the companies contacted by the client were able to find where the water intrusion was coming from. Advanced Restoration subsequently received a call from the agent/client asking for help.

The Solution
Advanced Restoration's Eric Martin immediately responded with two Senior Structural Estimators to the site to review the situation and find the source of the water intrusion. After a comprehensive assessment of the situation, they located the water source in 20 minutes!
Advanced Restoration staff determined there was a broken pipe in a sewer drain, in the parking lot, which caused water to enter through the chimney and into their basement storage area. By finding the source, Advanced Restoration proved that it was not "seepage" and the insurance company now had to cover the damages to the basement/property structure. Our client was extremely satisfied with our services, as well as the insurance agent for our experience, professionalism and expertise.

As a full service restoration company, Advanced Restoration is ready to respond to all aspects of a disaster situation, including fire and smoke damage, water/flood damage, mold and structural damage. For more information, call (800) 693-6263, or visit us on the web at
http://www.advancedrestoration.com/.

Help Us Help You!

Tags: disaster, property damage, water damage restoration, flooding, mold, advanced restoration, long island water damage, restoration, water extraction, emergency service, flood damage, flood, moisture

Protect Your Home When Disaster Strikes!

Posted on Tue, Aug 04, 2009 @ 09:30 AM

TOP 5 WAYS TO PROTECT HOMES FROM HURRICANES

The Institute for Business & Home Safety (IBHS) has outlined five ways to better protect homes from damaging wind and rain this hurricane season:


  1. Shutter all openings
  2. Secure loose roof shingles
  3. Seal openings, cracks and holes
  4. Strengthen soffits
  5. Survey surroundings

1-Shutter all openingsThe most important thing you can do to improve the chance your home will survive a hurricane is to protect all windows and doors. The range of products on the market today means it’s easier to find protection that fits your budget. Whatever you choose, make sure the product has the proper approvals for wind pressure and large-missile impact. If it’s not a permanent product, install permanent fasteners ahead of time so installation is easier when storms threaten. Gable end vents can be shuttered as if they were a window. Garage door companies have bracing systems available for about $400 that should work for most door styles.

2-Secure loose roof shinglesKeeping shingles attached is critical. If the edge shingles are not well fastened or extend beyond the drip edge more than a 1/4”, high wind can lift them off and create a peeling process or domino effect. If they come up without much effort (older shingles become brittle and may crack when bent too much), secure them with three one-inch dabs of roofing cement under each tab.

3-Seal openings, cracks and holesWater can invade homes in a number of ways, especially when it’s being blown horizontally. The problem is compounded if there’s a loss of power and air conditioners or dehumidifiers are unable to dry things out. Fill holes where wires, cables and pipes enter and exit the house and seal around electrical boxes and circuit breaker panels. Seal cracks around wall outlets, dryer vents, bathroom and kitchen vents, and wall lights.

4-Strengthen soffits (the material covering the underside of your roof overhang)Keeping soffits in place can help keep water out of your house. Some have wood supports but the soffit material is not adequately fastened to the wood or there is no wood backing and the vinyl or aluminum channels are stapled or nailed to the wall. If there are wood supports, secure soffit material with sharp-pointed stainless steel screws. If the channels are just nailed to the wall, you can use polyurethane caulk to seal the channel to the wall and tie the parts together.

5-Survey surroundings and limit potential flying debrisLimiting possible sources of wind-borne debris before a storm will help protect your home and those around you. Replace gravel/rock landscaping materials with shredded bark. Limit yard objects. Keep trees and shrubbery trimmed. Cut weak branches.

For more information http://www.disastersafety.org/.


Knowing who to call for help when your company's Business Continuity Plan gets activated is just as important as having a disaster plan. At Advanced Restoration, we understand that an unforeseen event impacting a property structure can be devastating to the occupants of the structure.

That is why we offer our Emergency Response Partnership Plan (ERPP). When a property loss occurs, valuable time is usually lost from when the situation occurred to the subsequent time taken by occupants to determine how to proceed, or who to call. Having a plan in place saves crucial time, valuable belongings, and minimizes business disruption! Contact us for more information at (800) 693-6263, or visit us on the web at www.AdvancedRestoration.com.

Tags: disaster, hurricane tips, property damage, ny water damage company, advanced restoration, long island water damage, reconstruction, restoration, water extraction, disrepair, flood damage, flood

Drowning in Water Damage?

Posted on Mon, Jul 27, 2009 @ 11:49 AM

Another wet weekend in New York and water is seeping into your basement! Heavy rain is just one way you may get wet when you least expect it.

Water damage arises from fire damage, broken pipes, blocked drains, malfunctioning appliances, storms and other causes. The appropriate treatment on the nature of the damage. Some water carries contaminents and should be considered hazardous.

Whatever the origin, the prospects for restoration depend largely on the speed with which your building/home and personal property can be dried. Even clean water can generate mildew and other bacterial growth if neglected.

Some "to do" tips to help you after water damage occurs:

  • Ensure you ventilate wet areas. Turn on air conditioning for accelerated drying in summer (if there is no visible mold)); in winter, alternate cycles of opened windows and heating.
  • Remove standing water from flat surfaces by sponging and blotting.
  • Take up saturated rugs and carpets when hardwood floors are at risk.
  • Stay out of rooms where ceilings are sagging from retained water.
  • Remove lamps, telephones and decorative items from wet furniture tops.
  • Open drawers and cabinet doors for interior drying, but do not force stuck drawers or doors.
  • Place aluminum foil squares, china saucers or wood blocks under furniture legs to avoid carpet staining.
  • As soon as possible, call a professional water damage specialist for emergency drying.

Do Not...

  • Operate televisions, vacuums, computers or other electrical appliances while standing on wet carpet or floors, especially wet concrete floors. Serious injury may result.
  • Use heat to dry closed building interiors, mildew and expanded moisture may result.
  • Leave wet fabrics in place; space them apart and dry as soon as possible.

24/7 Emergency Service
Advanced Restoration staff is On-Call 24 hours a day, 7 days a week to respond to your water damage/flood situation. We understand that the sudden intrusion of water is not something that anyone can be totally prepared for. You will always talk to one of our knowledgeable, caring team members, day or night. If we are unable to assist you, we will offer you our best professional advice. At Advanced Restoration, we pride ourselves on immediate response to all types of water damage situations.

Advanced Restoration Corporation is a family-owned and operated full-service property damage restoration company with a combined 75 years experience in dealing with Fire Damage Restoration, Water Damage Restoration, Flood & Storm Damage, Mold Remediation, Smoke Damage Restoration and Reconstruction. We service Long Island (Nassau County, NY; Suffolk County, NY) and the New York Metro area.

When disasters strike, Advanced Restoration is ready to respond 24 hours a day, 7 days a week. You are guaranteed to speak with one of our knowledgeable, caring team members, day or night. Our immediate response to a claim/property loss helps minimize the damages to the structure, contents, and ease the sometime catastrophic effect that a disaster may have on an owner or occupants.

Tags: disaster, property damage, ny water damage company, water damage, flooding, mold, advanced restoration, long island water damage, restoration company, flood damage, home repair, moisture, mildew

Who Will Be Open For Business if Disaster Strikes?

Posted on Fri, Jul 10, 2009 @ 05:12 PM

Contact:Brenda O'Connor
(813) 675-1043
[email protected]

TAMPA – Large and small businesses alike are having a difficult time in the current economy and the Institute for Business & Home Safety (IBHS) is concerned many may not be open for business if disaster strikes.

According to the Association of Contingency Planners, Business Continuity Awareness Week was June 21-27, and IBHS wants business owners and managers to take advantage of free resources that are available to create business continuity plans that can help keep operations running when the unexpected happens.

In addition to minimizing the impact of severe weather events or problems such as a water main break or regional power outage, business continuity planning requires a thorough assessment of operations, which often yields additional benefits including opportunities to streamline functions or identifying areas for cost reductions.

IBHS outlines the following five steps to begin safeguarding operations:

  1. Record basic information for employees, ownership, suppliers, vendors and key contacts.
  2. Identify critical business functions (i.e., what is required to maintain income, keep a competitive advantage, and meet regulatory or contractual obligations?).
  3. Scout alternate locations (i.e., where is the best site to resume operations?).
  4. List what is needed to fulfill critical business functions at an alternate location, including records, critical telephone numbers, e-mail addresses, equipment, machinery and vehicles.
  5. Identify equipment and services that workers will need, such as computer equipment and software, voice and data communications, and required office supplies.

The IBHS Open for Business® suite of resources is available in multiple formats on DisasterSafety.org and includes worksheets and checklists to help with development of your plan. There also is an online training series for those who prefer being walked-through the process one step at a time, with an option for reminder e-mail messages to keep planning on track.


Advanced Restoration Corporation is a family-owned and operated full-service property damage restoration company with a combined 75 years experience in dealing with Fire Damage Restoration, Water Damage Restoration, Flood & Storm Damage, Mold Remediation, Smoke Damage Restoration and Reconstruction. We service Long Island (Nassau County, NY; Suffolk County, NY) and the New York Metro area.
When disasters strike, Advanced Restoration is ready to respond 24 hours a day, 7 days a week. You are guaranteed to speak with one of our knowledgeable, caring team members, day or night. Our immediate response to a claim/property loss helps minimize the damages to the structure, contents, and ease the sometime catastrophic effect that a disaster may have on an owner or occupants.

Tags: disaster, fire restoration, flooding, groundwater, advanced restoration, long island water damage, emergency service, restoration company, disrepair, flood damage, flood, home repair

Water Damage, Floods & Heavy Rains Pummel NY!

Posted on Thu, Jun 18, 2009 @ 03:50 PM

The National Weather Service has issued a FLASH FLOOD WATCH for portions of New York and New Jersey from until 8 p.m. on Thursday.

A FLASH FLOOD WATCH means that conditions may develop that lead to flash flooding. Flash flooding is a very dangerous situation. One to two inches of rainfall is expected. Locally higher amounts are possible especially in areas affected by thunderstorms.

TRACK WATCHES AND WARNINGS
There is also an urban flood advisory for Nassau and Suffolk counties until 4:45 p.m.
Recent heavy rainfall has left soil conditions around the New York City metropolitan area and northern New Jersey saturated.

Forecasters are predicting one to two inches into early Thursday evening, with higher amounts from thunderstorms. Streams could rise, particularly along the Raritan and Passaic river basins. Check your basements for water damage...

Water Source Categories

Category 1: Often referred to as “clean” waterA “clean” water source is one that does not pose substantial harm to humans. Examples of clean water sources may include, but are not limited to: broken water supply lines, tub or sink overflows with no contaminants, appliance malfunctions involving water supply lines, melting ice or falling rainwater – not that which flows over the soil or through multiple structural components- broken toilet tanks, and even toilet bowls that do not contain contaminants or additives. Once a clean water source contacts other surfaces and materials, its condition may change as it dissolves or mixes with soils and other contaminants, and as time elapses.

Category 2: Often referred to as “gray” water Unsanitary or “gray” water contains some degree of contamination. Potentially, it could cause substantial discomfort or sickness if consumed by humans, and it carries microorganisms or nutrients for microorganisms. Category 2 (gray) water examples may include, but are not limited to: discharge from dishwashers or washing machines, overflows from washing machines, overflows of toilet bowls with some urine (no feces), broken aquariums, and punctured water beds. All of these may contain chemicals or biocontaminants (fungal, bacterial, viral, algae), or other forms of contamination. Time and temperature aggravate Category 2 (gray) water contamination significantly. Water in flooded structures that remains untreated longer than 48 hours can change from Category 2 (gray) to Category 3 (black).

Category 3: Often referred to as “black” waterCategory 3 “black” water always contains pathogenic agents. Grossly unsanitary, “black” water sources are those that arise from sewage or other contaminated water entering a structure. Sewage contains the expected urine and feces; but it could also contain dangerous chemicals or medical wastes. Toilet backflows that originate from beyond the toilet trap are considered to be Category 3 (black) water situations, regardless of visible content or color. This category includes all forms of sea water, ground surface water, and rising water from, rivers or streams. They carry silt and organic matter into structures and create Category 3 ”black” water situations. In situations where structural materials and / or contents have been heavily contaminated with such materials as pesticides, heavy metals, or toxic organic substances; the water damage is considered to be Category 3 (black) water.

If you have flooding or water damage from the storms hitting the NY Metro area, contact a reputable property damage restoration company. Advanced Restoration Corporation is a preferred vendor for insurance companies and is available 24/7 to respond to any disaster situation. Call them today at (800) 693-6263, or visit them on the web at www.AdvancedRestoration.com.

Tags: disaster, restoration companies, water damage, groundwater, advanced restoration corporation, long island water damage, water extraction, emergency service, flood damage, flood, moisture, water leaks

Foreclosure Rescue Scams-HUD News Release

Posted on Mon, Apr 27, 2009 @ 12:40 PM

Source: HUD No. 09-033
Melanie Roussell (202) 708-0685 www.hud.gov/news/
For Release Monday
April 6, 2009

FEDERAL, STATE PARTNERS ANNOUNCE MULTI-AGENCY CRACKDOWN TARGETING FORECLOSURE RESCUE SCAMS, LOAN MODIFICATION FRAUD

Civil Enforcement Cases, State Enforcement Actions, Alert to Financial Institutions Among New Efforts to Protect American Homeowners Seeking Relief

WASHINGTON - As homeowners and communities throughout the country continue to face devastating consequences from the deep contraction in the economy and the housing market, the Obama Administration today announced a new coordinated effort across federal and state government and the private sector to target mortgage loan modification fraud and foreclosure rescue scams that threaten to hurt American homeowners and prevent them from getting the help they need during these challenging times. The new effort announced today aligns responses from federal law enforcement agencies, state investigators and prosecutors, civil enforcement authorities, and the private sector to protect homeowners seeking assistance under the Administration's Making Home Affordable program from criminal actors looking to perpetrate predatory schemes.

The U.S. Department of the Treasury, the U.S. Department of Justice (DOJ), the Department of Housing and Urban Development (HUD), the Federal Trade Commission (FTC), and the Attorney General of Illinois today discussed new initiatives to coordinate information and resources across agencies to maximize targeting and efficiency in fraud investigations, alert financial institutions to emerging schemes, step up enforcement actions and educate consumers to help those in financial trouble avoid becoming the victims of a loan modification or foreclosure rescue scam.

See full article...


Advanced Restoration Corporation is a full-service restoration contractor with the ability to provide complete Rehabilitation & Restoration services to your new home! Water Damge? Mold? Structural Damage? We provide the expertise and knowledge to partner with you and your mortgage company today.

For more information about how Advanced Restoration can work with you on becoming the restoration contractor for your FHA 203(k) loan, please contact Gary Matzelle at (800) 693- 6263.

Tags: 203(k) loan, odor, homeowner, fire restoration, advanced restoration, advanced restoration corporation, long island water damage, mold remediation, emergency service, disrepair, home repair, mildew

Will an Emergency Shut You Down?

Posted on Fri, Apr 10, 2009 @ 01:35 PM

A professional facility manager or property owner does not question the possibility of a disaster, but asks “what could happen, and when?”

Whether it is a natural disaster such as severe storms, floods or earthquakes, or the far more common man-made emergencies which include fire, smoke, pipe burst or structural damage, a well prepared manager/owner is ready to handle these types of problems and has a business continuity plan in place.

Pre-Select a Restoration Contractor!

Pre-selecting a multi-faceted restoration contractor is a critical part of any written Emergency Procedure plan. The day after a disaster, when the management team is under incredible stress, is not the time to search for a restoration contractor or emergency response contractor.

Be Prepared, Plan Ahead!

Advanced Restoration, a DKI member company, provides the following:

  • 24/7 Emergency Response
  • Full Service Property Damage Restoration
  • Experience, Expertise & Technology

Don't wait for an emergency to select your emergency contractor. Look for the best service and for the contractor who's willing to work with you when your disaster strikes...even if it's Christmas Eve or a Sunday night.

As a full service restoration company, Advanced Restoration is capable of handling major damage to a structure, including:

Water Damage Mitigation

Mold Remediation

Fire & Smoke Damage

Board-Up and Tarping

Complete Reconstruction

Start protecting your investments today! Call Advanced Restoration, a DKI Member Company that is ready to partner with you. Telephone: (800) 693-6263. Advanced Restoration services the New York Metro area, including Nassau and Suffolk Counties.

Tags: disaster, fire restoration, dki, advanced restoration, long island water damage, mold remediation, reconstruction, restoration, emergency service, restoration company, environment, water leaks

Advanced Restoration:
Emergency Response Partnership Plan (ERPP)

Posted on Thu, Jan 29, 2009 @ 01:27 PM

Advanced Restoration: Emergency Response Partnership Plan (ERPP)

Emergency Planning

Help Us Help You!

Knowing who to call for help when your company's Business Continuity Plan gets activated is just as important as having a disaster plan. At Advanced Restoration, we understand that an unforeseen event impacting a property structure can be devastating to the occupants of the structure.

That is why we offer our Emergency Response Partnership Plan (ERPP). When a property loss occurs, valuable time is usually lost from when the situation occurred to the subsequent time taken by occupants to determine how to proceed, or who to call. Having a plan in place saves crucial time, valuable belongings, and minimizes business disruption!

Benefits of Advanced Restoration’s ERPP:

There is no cost to partner with us.
We maintain your company information in the event of an emergency.
Most insurance carriers give you a discount if you have an Emergency Response Plan signed on file.
Reduced downtime/business disruption for your home or office.
Fosters business continuity.
Prevents fires or water damages from turning into mold problems.

Our Pledge to You:

Advanced will answer all emergency calls 24 hours a day, 7 days per week.

Guaranteed response to an issue. We will never put you on a waiting list.

Advanced will maintain set pricing throughout our partnership.

Advanced agrees to provide all necessary tools, equipment, and materials to perform emergency services including board-up, temporary repairs, water extraction and drying, and other loss mitigation as required.

Advanced agrees to provide fully trained and experienced Project Managers, technicians and laborers to handle the particular type of emergency.

Advanced agrees to maintain adequate commercial general liability, commercial automobile liability, environmental liability and workers compensation insurance.

Advanced agrees to keep all information pertaining to the emergency confidential unless otherwise required by law, or for the protection of public safety.

Tags: disaster, floods, puffbacks, water damage, mold, advanced restoration, long island water damage, mold remediation, water extraction, restoration company, home repair, frozen pipes

Flooding/Water Damage Restoration

Posted on Sun, Jan 25, 2009 @ 05:24 PM



Do You Have Flooding/Water Damage in Your Home, Office or Business?

When a pipe bursts, the damage to your home or business can be devastating. Knowing who to call for this type of situation is essential to ensure emergency water mitigation efforts are handled timely and properly by trained experts.

If you had recent storm or water damage from frozen pipes, one call to Advanced Restoration will ensure your property structure is mitigated properly. Our professional staff is ready to provide you 24/7 Emergency Service throughout the New York Metro area!

Reduce your claim costs by hundreds, even thousands of $$$. Our equipment allows us to dry wet hardwood floors (or any hardsurface floor) by using our Injectidry Systems. Injectidry's Vac-It Panels are placed directly over the wet area and the system (HP60) pulls the water out of the wood or hardsurface!

Injectidry's High Pressure drying systems are specifically developed to target high risk areas of hidden moisture such as: walls and ceilings, double-sheeted fire walls, party walls, sound barriers, insulation, walls behind cabinets and fixtures and floors.

Benefits of Using Advanced Restoration and Injectidry Technology

  • In most cases, the floors will dry beneath refrigerators and stoves without moving appliances.
    Many of the floors do not even need to be refinished.
  • Floors do not sit wet and cupped for 3-9 months while nails rust and mold grows underneath.
    Continue to use the premise (home, office, business) during the drying process.
  • Reduced claim costs.

Advanced Restoration is available for all your property restoration and reconstruction needs.

Our staff is truly committed to Making Disaster Temporary and Restoration Permanent!

Tags: property damage, ny water damage company, water damage, water damage restoration, nassau county restoration, ice damage, advanced restoration, long island water damage, suffolk county restoration, water extraction, emergency service, restoration company, flood damage, flood, home repair, moisture, water leaks, frozen pipes

It's Cold Out...Stay Warm & Be Safe!

Posted on Wed, Jan 14, 2009 @ 04:58 PM

Arctic air is expected to hit the New York Metro area by tomorrow, and is expected to last until Sunday. Many Homeowners will be using various heating sources to stay warm, including electric heaters and fireplaces. Fire safety is essential to your family and should be discussed with all members of your household.

Heating equipment is among the leading causes of home fires nationally and in New York State. Very often heating related fires are the result of a lack of maintenance or simple acts of carelessness. Following the guidelines below will help to ensure that you reduce the possibility of experiencing a heating related fire.

Fire tips from NY State's Office of Fire Prevention and Control include:

Fire Prevention
To prevent fires, keep furnishings and other combustibles 36 inches from all heating sources. A heating source too close to combustibles is the leading cause of fires due to home heating. Store matches and other fire starting appliances out of the reach of children. Fires started by children often have tragic results.

Follow Proper Maintenance
Proper maintenance and an annual inspection of heat pumps, furnaces, space heaters, wood and coal stoves, fireplaces, chimneys and chimney connections by qualified specialists can prevent fires and save lives. Follow the manufacturer’s instructions for installation, venting, fueling, maintenance and repair.

Review the owner's manual to make sure you remember the operating and safety features.

  • Space Heaters – When using portable heaters, do not place them where it is possible for small children or pets to fall against them or to receive a contact burn. Avoid the use of extension cords with electric heaters. Always turn off space heaters before leaving the room or going to bed.
  • Fuel Burning Appliances – When taking a heater out of storage in the fall, install batteries and inspect the shut off mechanism and wick for proper operation. Fill the tank with fresh fuel. Let the heater cool down before refueling. Adding fuel to a hot heater can start a dangerous fire.
  • Wood Burning Appliances and Fireplaces – Do not burn trash in the wood stove or fireplace. Burn only well-seasoned hardwoods. Be sure the fire you build fits your fireplace or stove, don’t overload it. Be sure wood stoves are installed at least 36 inches away from the wall. Keep combustible materials well away from the fireplace, stove and chimney. Keep the area around them clean. Always use a fireplace screen to prevent sparks from leaving the fireplace and starting a fire. Never leave a fire unattended.
  • Chimneys - Creosote accumulation is the leading cause of chimney fires. A chimney that is dirty, blocked or is in disrepair can inhibit proper venting of smoke up the flue and can also cause a chimney fire. Nearly all residential fires originating in the chimney are preventable. An annual chimney inspection by a qualified chimney sweep can prevent fire or carbon monoxide poisoning.
  • Ashes – Keep wood stoves and fireplaces free of excess ash buildup. Excessive ash buildup prevents good circulation of air needed for combustion. When removing ashes, use a metal container with a tight-fitting cover. Always place ashes in an outside location away from structures. Ashes that seem cool may contain a smoldering charcoal that can start a fire.

Advanced Restoration is a full service property damage restoration company and is trained to respond to all aspects of fire, smoke damage and water damage that can occur after a fire. Call us at (800) 693-6263 for more information, or visit our website at www.AdvancedRestoration.com.

We are truly committed to Making Disaster Temporary and Restoration Permanent.

Tags: smoke alarm, preventing frozen pipes, property damage, fire restoration, puffbacks, water damage, structural drying, flooding, burn hazard, cold winter, advanced restoration, advanced restoration corporation, long island water damage, restoration, water extraction, emergency service, restoration company, storm damage, fire protection, smoke restoration, heating

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