Often conditions are not appropriate for onsite restoration and cleaning. If conditions are severe, such as heavy smoke, extensive structural damage, expedite drying, and/or security concerns; a pack-out may be necessary.
During the Pack Out, trained team members photograph, video record and write a detailed inventory before carefully packing items and moving contents to one of our three climate controlled facilities. Special care is exercised in the packout of your possessions. Once items are unpacked back at our facilities, they are cleaned and deodorized. All the items are then processed through our Ozone Chamber. After deodorization, they are inspected. Items that were restored to pre-loss condition are then repacked and stored until your home or business is rebuilt. Some items, after initial cleaning, may not be restored to pre-loss condition. Options at this point may include re-cleaning, refinishing, replacement, or an appearance allowance. Certain items may be determined to be non-cleanable, and will be listed as ‘Total Loss' by your insurance carrier; this means that your insurance carrier will work directly with you on replacement or allowance for these items. We will keep you informed as the project proceeds.
At the client's convenience, Advanced Restoration can stage a content's inspection for the owner and his insurance company. After the structure has been repaired, we will schedule the return or Pack In of the owner's content.