Emergency Planning

Emergency Response Agreement

At Advanced Restoration we understand that the sudden intrusion of water is not something anyone can be totally prepared for.  That is why we offer our Emergency Response Agreement (ERA).  When losses occur, valuable time is usually lost from when the loss occurred and the time it took the occupants to figure out how to proceed or who to call.  Having a plan in place saves time, valuable materials and belongings, and downtime of business.  We understand that Emergency Planning is important regardless of where your building is located and whatever threats you may face.  

Being prepared for critical incidents involves four important components: planning, reviewing, training, and testing. These are the cornerstones of any emergency response plan and it should be noted that it is a circular rather than linear process. Perhaps the best way to explain the above components, when implemented; act as an umbrella of preparation against the thunderstorms of a potential crisis.

According to the American Society for Industrial Security’s Emergency Planning Handbook, effective emergency planning begins with the following:

  • Defining an emergency in terms relevant to the organization doing the planning
  • Establishing an organization with specific tasks to function immediately before, during, and after an emergency
  • Establishing a method for utilizing resources and for obtaining additional resources during the emergency
  • Providing a recognizable means of moving from normal operations into and out of the emergency mode of operation

Benefits of Advanced Restoration’s ERA:

  • Does not cost anything to sign the contract.
  • Most insurance carriers give you a discount if you have an Emergency Response Agreement signed on file.
  • Reduced downtime for your home or office.
  • Fosters business continuity.
  • Prevents fires or water damages from turning into mold problems.

At Advanced Restoration we pledge:

  • Advanced will maintain and answer all emergency calls from the Owner 24 hours a day, 7 days per week.
  • Guaranteed response to problem.  We will never put you on a waiting list.
  • Advanced will maintain set pricing for length of contract.
  • Advanced agrees to provide all necessary tools, equipment, and materials to perform emergency services including board-up, temporary repairs, water extraction and drying, and other loss mitigation as required.
  • Advanced agrees to provide fully trained and experienced Project Managers, technicians and laborers to handle the particular type of emergency.
  • Advanced agrees to maintain adequate commercial general liability, commercial automobile liability, environmental liability and workers compensation insurance.
  • Advanced agrees to keep all information pertaining to the emergency confidential unless otherwise required by law, or for the protection of public safety.

Please call or contact us at emartin@advancedrestoration.com and we will have one our team members contact you to setup an appointment.

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