Testimonials
Advanced Restoration Corporation's Satisfied Clients
Herbert Broderick
Oyster Bay, NY
We had a serious pipe freeze in January 2018. The house was damaged more by unsupervised teams of men who clawed out the interior. A further assault was made with an asbestos mitigation team who bagged all the house contents into black garbage bags to pass the inspection. Chaos and despair. What was in those bags? How much was broken? How dangerous was it to open the bags? In came Advanced Restoration with a team who carefully cleaned and cared for each item...
Eleanor L.
Stony Brook, NY
I can't say enough good things about this company. They sent men out immediately after being contacted. In the middle of a raging snow storm, they were there shoring up the garage, helped to get my car out of the damage safely, and boarded up the garage and secured a tarp. The next day, they stopped by to have some paperwork signed. Before driving away, they pulled out their shovels and shoveled out my car. They drove off before I could even run out to thank them or give them a tip...
Bruce Siegal
Stony Brook, NY
I had to write this letter to let you know your company has done an outstanding job for me on my cleanup. When I first had my unfortunate problem with my puff back I was totally depressed in seeing my home in its dirty condition. However, your staff and especially Gerard Buettner made me feel comfortable that they would get everything back to the way it was. Not only was Gerard a pleasure to deal with but he came through beyond what he promised...
Phil Nolan
Islip, NY
I am writing to commend Advanced Restoration for more than living up to your motto, “Making Disaster Temporary and Restoration Permanent.”
My first contact was with Carol Gordon who could not have been more accommodating and professional. She understood the situation completely from my family’s perspective and worked with us from start to finish to make the project a success.
Berniel B.
East Elmhurst, NY
I was very happy with the work done by Advanced Restoration. I was very overwhelmed by a kitchen fire that spread to other parts of my apartment, but when I saw the finished work that had been done in a short period of time, it felt like a burden was lifted off my shoulders. Thank you so much for your service!
Sandy Nieves
West Babylon, NY
We had a toilet clog & back up, Advanced Restoration showed up & with no delay. They men were truly concerned and understanding which made me feel very comfortable. They explained the entire process and what was going to happen in detail. I didn't have to lift a finger they did it all. I am truly grateful for this company I would recommend them highly.
Thomas Edelman
East Hampton, NY
At long last, the first floor of our home at --- in East Hampton is fully back together. The floors are repaired and look great, the damaged rugs have been replaced and the furniture, objects and books are back in place. I want to say how wildly impressed we have been with Chubb throughout this challenging process. Perhaps more importantly, Carol Gordon and her associates at Advanced Restoration were nothing less than exceptional. Their quick initial response played a significant role in limiting the water damage. Finally, they kept photos of how everything was and put countless books, art and pieces of porcelain back perfectly and without any damage. They were simply terrific and you and they have our warmest thanks.
Estee Levy
Sag Harbor, NY
We had an exceptional experience with Advanced Restoration, and I would 100% recommend them to everyone I know — especially anyone dealing with damage in the Hamptons.
After discovering a significant water issue in our home, Michael Mahoney and his team responded immediately. From our first meeting, Michael was professional, communicative, and reassuring. He coordinated directly with our insurance adjuster, which took a huge burden off our shoulders during a stressful time.
The work involved mold remediation, drywall removal, and structural drying, and incredibly, Brian, the crew chief, handled the entire job solo. He was outstanding — the definition of professional. He completed the work efficiently, kept the house immaculate, and meticulously covered and protected all floors and finishes. The entire workspace was clean, contained, and organized throughout.
We were blown away by the care and pride both Brian and the company brought to the job. If you're facing a restoration issue and want a team that treats your home like their own, Advanced Restoration is the one to call.
— Estee L.
Maryanne Burkitt
Wheatley Heights, NY
Absolutely incredible team! Everyone was extremely responsive and they did great work. They were very respectful of my home and helped me work through numerous issues with my insurance company (who was not quite so responsive). I would highly recommend them!
Brennan Regan
Bay Shore, NY
Advanced updated our bathroom (re-grout, fixtures, ceiling) and we could not be happier with the way it turned out. They accommodated our hectic schedule and were still able to get the project done on time. Communication with the project manager was top notch, and the work performed by their employees was great - they were neat, on time, and made sure to include us in every decision that had to be made. I will highly recommend them and will use them again.
Real Restoration Results
Discover how Advanced Restoration delivers fast, effective recovery from fire, flood, mold, and storm damage. These real customer cases highlight our unmatched 24/7 response, insurance coordination, and professional results — from emergency board-ups to full rebuilds.
Fire Damage Restoration Job
Rapid Response to Residential Fire in Nassau County
Location: Baldwin, NY
Client Type: Homeowner
The Problem:
A kitchen fire spread to the living room, causing extensive smoke and structural damage. The home was unsafe to occupy, and the family needed emergency assistance.
Our Solution:
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On-site within 60 minutes of the call
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Performed emergency board-up and smoke containment
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Cleaned and deodorized all affected areas
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Rebuilt damaged drywall and flooring
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Coordinated directly with the homeowner’s insurance provider
Results:
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Family safely back in their home within 12 days
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100% smoke odor removal
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Insurance covered 99% of the total cost
Client Quote:
“Advanced Restoration showed up within the hour and handled everything professionally, from cleanup to dealing with our insurance.”
Water Damage Cleanup Job
Basement Flood Cleanup After Storm Surge in Suffolk County
Location: Bay Shore, NY
Client Type: Residential homeowner
The Problem:
A Nor'easter caused flooding, leading to 4 inches of standing water in the basement. Belongings and electrical systems were at risk.
Our Solution:
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Extracted all standing water within 3 hours
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Set up dehumidifiers and drying equipment
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Removed and replaced water-damaged drywall and carpet
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Performed mold remediation in exposed area
Results:
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Complete water and mold removal in under 72 hours
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Prevented long-term structural issues
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$10,000 in damages recovered through insurance
Client Quote:
“Fast, courteous, and efficient, Advanced Restoration prevented what could’ve been a complete disaster.”
Mold Remediation Case Study
Black Mold Removal in Apartment Complex
Location: Queens, NY
Client Type: Property manager
The Problem:
Tenants reported musty odors and visible mold in 3 units. Testing confirmed black mold due to poor ventilation and a leak in the roof.
Our Solution:
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Contained the affected areas using negative air pressure
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Removed and replaced mold-infested drywall
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Used HEPA filtration and applied antimicrobial treatments
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Coordinated repairs with the landlord’s contractor
Results:
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Mold fully remediated and air quality passed post-testing
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Tenants returned within 4 days
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No additional health complaints or violations
Client Quote:
“We needed professional results quickly and Advanced Restoration delivered. We’ll be using them again.”
Storm Damage Restoration Case Study
Location: West Babylon, NY
The Problem:
Heavy winds tore off shingles and broke windows, allowing water to enter the attic and upper floors.
Our Solution:
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Emergency roof tarping within 2 hours of the call
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Removed wet insulation and dried attic space
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Repaired interior water damage
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Installed new roofing and flashing
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Documented damage for the insurance claim
Results:
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Home protected from further damage
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Restoration completed in 6 days
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Insurance paid out $18,000 in covered damage
Client Quote:
“They worked directly with our insurance adjuster and made the process painless.”